Our room was in the Chelsea Tower. I can not believe this day and age as a non smoker something cant be done. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Haven't heard anything from them as of today. The Tilton Fitness staff is comprised of certified fitness professionals and customer service representatives. Walking through the casino was also very stinky with smoke. Phil Murphy reopened indoor dining Friday. A ressort of this size and reputation should be able to provide this service for free the way most other and especially cheaper hotels also do. Tropicana Atlantic City, Atlantic City Picture: The worst customer service - Check out Tripadvisor members' 8,055 candid photos and videos. Local: 609.340.4000 Toll-Free: 1.800.THE.TROP. Firtst, it took 4 hours for our room to be ready. View Details. Please rest assured that your comments will be shared with management. Hello Max, we care about all of our guests, and we want to make sure that each of them has the best experience possible! Even if AC can't match Las Vegas - once inside, you can't tell the difference between ressorts here and there. Red Square was different from the usual fare and we really like Cuba Libre's lunch and their mojitos. BBB is here to help. Valet is free with any card higher than a green level. The customer service is HORRIBLE! Hello Frank, we are sorry to hear that you did not enjoy your recent visit to Tropicana. The safety and comfort of our guests is our top priority, and we sincerely that we fell short of this during your recent stay. Why Tropicana Atlantic City Online? Ask redrat72 about Tropicana Atlantic City, Hotels near William Hill Sportsbook at Tropicana, Hotels near (ACY) Atlantic City Intl Airport, Hotels near Jolie Health & Beauty Academy, Hotels near Richard Stockton College of New Jersey, We compared the lowest prices from 11 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 12 websites. With 2,400 hotel rooms and suites in our luxury hotel located on the beach and Boardwalk, Tropicana Atlantic City is the ideal getaway in Atlantic City… The room was ok but needs some updating. Please see our partners for more details. Read more. Share your experience! BBB Business Profiles are subject to change at any time. I've heard some people think the layout is confusing, but there are big signs overhead that show the way to any point of interest in the place.My wife and I aren't big gamblers, so I cannot really give much insight into the gamlbing/casino. Please check out resources available to you at BBB.org/coronavirus. 2931 Boardwalk, Atlantic City, NJ 08401 Very comfortable spot with great view and casino. Sheets were soiled and smelled horrible! The security is incompetent, disrespectful, and very unprofessional! Review tags are currently only available for English language reviews. We've been to Vegas which we love but the people in Atlantic City are more friendly. Business Center. Contact Us By Phone. Prices are the average nightly price provided by our partners and may not include all taxes and fees. As far as the negatives: I wouldn't bring kids here on the weekend. TROPICANA ATLANTIC CITY If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Grove to Glass. Here at Tropicana Casino & Resort, Atlantic City, New Jersey, we have decades of experience looking after players, and you can rest assured the same high-caliber customer service is a primary focus at our new online casino, Tropicana Atlantic City Online. Continue your visit to www.tripadvisor.com.au, Ask Melinda V about Tropicana Atlantic City, Ask susanjholiday about Tropicana Atlantic City, Not worth the walk down from the good casinos, Ask 362brandonr about Tropicana Atlantic City, There is a reason why other casinos are closing and this one isnt, Ask nQthing about Tropicana Atlantic City, Hotels near William Hill Sportsbook at Tropicana, Hotels near (ACY) Atlantic City Intl Airport, Hotels near Jolie Health & Beauty Academy, Hotels near Richard Stockton College of New Jersey, Courtyard Marriott Atlantic City Beach Block. Asked if they could call me when something was available was told "nope" I could call them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. TROPICANA ATLANTIC CITY INFORMATION. Save your money and book elsewhere! Guests and members have access to the use of towels, wash clothes, and toiletries. CLICK HERE + to return to the Meeting Planner Guide. We truly appreciate your feedback as we are always looking for ways to improve. We were stuck in the Chelsea tower. We are non-smokers and had a room in the non smoking tower but still people must have been smoking in other rooms. Tropicana used to be a great place with a normal staff, now the hotel staff is rude and nasty and for the prices they've been charging that is unacceptable. Nutritional Benefits of Orange Juice Those who pay weekend rates may not be as happy. We do hope you will consider giving Tropicana another try in the future. This was the worst place I've ever stayed at!!!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Free Wifi. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Tropicana Atlantic City: AWFUL CUSTOMER SERVICE - See 5,670 traveler reviews, 1,892 candid photos, and great deals for Tropicana Atlantic City at Tripadvisor. 1-800-843-8767. Some of the sources of information BBB relies on are temporarily unavailable. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. more. Or simply go for the casino, food and shopping.I will be returning in the near future, and not just because I was given two free nights after gambling, This is the version of our website addressed to speakers of English in the United States. Please rest assured that your comments will be share with our Hotel and Security management teams. We couldn't hear the couple having a domestic next door once we closed our room door. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. BBB remains operational and focused on serving our business community. Please send donations requests to. Hello Lisa, we are sorry to hear that you did not enjoy your recent visit to Tropicana.
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